B2B buyers are uding ChatGPT. What this means for Sales and Marketing.

The biggest benefit that ChatGPT brings to B2B buyers is vendor research.

For example, here is my workflow where I research vendors and suppliers for my company:
๐Ÿ‘‰ Input my requirements into ChatGPT
๐Ÿ‘‰ Enter in the potential suppliers on my short list
๐Ÿ‘‰๏ธ Ask ChatGPT to compare the offering of each vendor against my requirements

In just a few minutes ChatGPT will:
โžก๏ธ Read each vendors website
โžก๏ธ Analyze and compare each vendors products, services and capabilities
โžก๏ธ Create a decision table

The main thing to understand is that
๐“๐ก๐ž ๐ฉ๐ซ๐ข๐ฆ๐š๐ซ๐ฒ ๐ฌ๐จ๐ฎ๐ซ๐œ๐ž ๐จ๐Ÿ ๐๐š๐ญ๐š ๐Ÿ๐จ๐ซ ๐‚๐ก๐š๐ญ๐†๐๐“ ๐ข๐ฌ ๐ฒ๐จ๐ฎ๐ซ ๐ฐ๐ž๐›๐ฌ๐ข๐ญ๐ž.

If your website doesnโ€™t do a good job at:
๐Ÿ‘‰ Describing the buyers problem
๐Ÿ‘‰ Demonstrating that your products and services solve that problem
Then your company will rank lower on the decision table.

In other words, the content on your website cannot be filled with marketing fluff or commodity content.

It needs to answer requirement questions.

This is information cannot be properly sourced from:
โŒ Outsourced agency blog writers
โŒ In house marketing manager
โŒ ChatGPT

It needs to be answered with the in depth knowledge that can only be found with your subject matter experts:
โœ… Sales team
โœ… Product engineers
โœ… Production managers
โœ… Executives

Marketing and sales need to change the way content is sourced on your website.

Answer your buyers requirement questions on your website.
Rank higher on your buyers decision table.
Get the call.
Win the sale.

Previous
Previous

Web Design just got more complicated. Thank you ChatGPT

Next
Next

Being discovered by ChatGPT is important