B2B buyers are uding ChatGPT. What this means for Sales and Marketing.
The biggest benefit that ChatGPT brings to B2B buyers is vendor research.
For example, here is my workflow where I research vendors and suppliers for my company:
๐ Input my requirements into ChatGPT
๐ Enter in the potential suppliers on my short list
๐๏ธ Ask ChatGPT to compare the offering of each vendor against my requirements
In just a few minutes ChatGPT will:
โก๏ธ Read each vendors website
โก๏ธ Analyze and compare each vendors products, services and capabilities
โก๏ธ Create a decision table
The main thing to understand is that
๐๐ก๐ ๐ฉ๐ซ๐ข๐ฆ๐๐ซ๐ฒ ๐ฌ๐จ๐ฎ๐ซ๐๐ ๐จ๐ ๐๐๐ญ๐ ๐๐จ๐ซ ๐๐ก๐๐ญ๐๐๐ ๐ข๐ฌ ๐ฒ๐จ๐ฎ๐ซ ๐ฐ๐๐๐ฌ๐ข๐ญ๐.
If your website doesnโt do a good job at:
๐ Describing the buyers problem
๐ Demonstrating that your products and services solve that problem
Then your company will rank lower on the decision table.
In other words, the content on your website cannot be filled with marketing fluff or commodity content.
It needs to answer requirement questions.
This is information cannot be properly sourced from:
โ Outsourced agency blog writers
โ In house marketing manager
โ ChatGPT
It needs to be answered with the in depth knowledge that can only be found with your subject matter experts:
โ
Sales team
โ
Product engineers
โ
Production managers
โ
Executives
Marketing and sales need to change the way content is sourced on your website.
Answer your buyers requirement questions on your website.
Rank higher on your buyers decision table.
Get the call.
Win the sale.